Persuading and Influencing Difficult People
Managing Poor Performance Misconduct at Work
Collaborative Selling
Physical Intervention & Conflict Management
Basic Skills for New Trainers
Leading Change
Performance Management
Managing your Budget
Team Leadership
Project Management
Emotional Intelligence
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Keywords
job title or skill
job title or skill
Location
town or county
town or county
Welcome to Our Website
Our Courses Director, Mike Houlihan discussing management issues on BBC Oxford.
Click here to listen to the discussion
Courses earn 5 CPD points
Testimonials
Managing Difficult People
'Thank you, a very informative day and a great facilitator' (Oral Health Promotion Manager)
'A very useful day, very relevant to my work practice. Enlightening' (Senior Manager)
Persuasion and Influencing Skills
'Well presented and structured - enjoyed the day. Thanks' (Infection Control Nurse)
'Good balance between presentations/discussions/practical’ (Nursing Sister)
Managing Poor Performance Misconduct at Work
'Good set of tools to take away. Useful in many situations in my day to day work and for specific key situations. Thank you. Very professional speaker' (Medical Education Manager)
'I felt Mike did an excellent job of allowing us to speak and give our experiences but kept on track' (Payroll)
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